Shipping & Returns
At Storeen, we have curated a collection of products that meet our exceptionally high quality standards. We work with makers across the world who strive to create products that align with our vision.
Once your order is placed and confirmed on our website we will then aim to dispatch your order within the time frame listed on the product information page.
Orders will be dispatched via a courier service and will require a signature. To avoid delayed delivery please provide us with any special delivery instructions when placing your order regarding where the parcel may be left safely. Please note this will be at your own risk.
All orders will be dispatched in one delivery. In the event that something is out of stock, we will deliver the items that are in stock and confirm when the balance of the order will be sent at a later date.
We work with registered courier companies to deliver all orders securely and in a timely manner. Please be aware that failed delivery, due to nobody being at home or goods being too big to fit through the entrance will result in goods being held at the relevant courier's local delivery depot. Re-delivery or collection of the goods will need to be arranged between the customer and the courier company.
At present we deliver to Ireland, the UK and Mainland Europe. Please email us at email@example.com if you would like to enquire about international shipping.
Storeen is not liable for any customs charges made in the recipients countries. The customer is completely responsible for these charges.
If for any reason you are not happy with your purchase, then please arrange for your item to be returned to us within 7 days. It must be in its original condition and in its original packaging. If your item has been opened and used then we cannot offer a refund or exchange. Any goods that are faulty or not fit for purpose will be exchanged or refunded.
Please note that products that have been made to order cannot be returned unless faulty.
Please ensure that any items being returned are sent via recorded mail so that there is a record of delivery. Please note any import or customs charges will be incurred by the sender.
Please contact us at firstname.lastname@example.org for further returns information.
Registered in Ireland
Company No. 655785
VAT Registration No. IE 3646343OH